Back in November, in this column, I referred to the HMRC’s loss of a data disc and how that episode was another in a catalogue of errors.
Nearly a year later and nothing changes. Not so long ago, confidential papers were found on a train; last week a memory stick containing classified data was lost; today we have news of file papers, relating to a drugs trial, being found on a rubbish tip. This puts at risk the witnesses and police officers involved.
Once again, I feel compelled to point out that, in my opinion, this is all symptomatic of a lack of leadership. Effective leadership breeds a confidence and a determination to do the right thing. Without it, people become disinterested, disrespectful and they disregard due processes; mistakes happen.
If you would like to read more about ‘doing the right thing’, please purchase my latest book:
The phat Controller (A Leadership Handbook)